Terms of Service

Last updated: November 2024

1. Acceptance of Terms

By accessing and using ChatCrew, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our service.

2. Use License

Permission is granted to use ChatCrew for commercial and personal purposes under the following conditions:

  • You must comply with your selected subscription plan limits
  • You may not use the service for illegal or unauthorized purposes
  • You may not attempt to reverse engineer or compromise our systems
  • You are responsible for maintaining the security of your account

3. Service Description

ChatCrew provides an AI agent platform that allows you to create, train, and deploy intelligent chatbots. We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

4. Subscription and Billing

Our subscription terms are as follows:

  • Subscriptions are billed monthly in advance
  • Credits reset monthly and do not roll over
  • You can cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • Refunds are provided on a case-by-case basis

5. Content Ownership

You retain all rights to the content you upload to ChatCrew. We do not claim ownership of your training data, conversations, or generated content. However, you grant us a license to use this content solely to provide and improve our services.

6. Acceptable Use

You agree not to use ChatCrew to:

  • Generate harmful, illegal, or abusive content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Attempt to overwhelm or damage our systems
  • Resell or redistribute our service without permission

7. Limitation of Liability

ChatCrew is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the past 12 months.

8. AI Model Disclaimers

AI-generated responses may contain inaccuracies or errors. You are responsible for reviewing and validating all AI-generated content before using it in production. We do not guarantee the accuracy, completeness, or reliability of AI responses.

9. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through the platform. Continued use of ChatCrew after changes constitutes acceptance of the new terms.

11. Contact

Questions about these Terms of Service should be sent to us at our contact page.