Enterprise-Grade Security

Your Data is Protected

Security isn't an afterthought at ChatCrew. We've built enterprise-grade protection into every layer of our platform to keep your data safe.

SOC 2 Type II
GDPR Compliant
256-bit Encryption

Data Encryption

Military-grade encryption protects your data at every stage

Encryption at Rest

All stored data is encrypted using AES-256-GCM (Galois/Counter Mode) with authenticated encryption. This includes:

  • Training data and knowledge bases
  • Conversation history
  • API keys and credentials
  • User account information

Encryption in Transit

All data transmitted between your applications and our servers is protected:

  • TLS 1.3 encryption for all connections
  • HTTPS enforced on all endpoints
  • Perfect forward secrecy enabled
  • Certificate pinning available

API & Application Security

Multiple layers of protection for your integrations

Rate Limiting

Intelligent rate limiting protects against abuse and ensures fair usage:

  • • Auth endpoints: 5 requests/15 min
  • • Standard API: 60 requests/min
  • • Chat endpoints: 120 requests/min
  • • Public widgets: 300 requests/min

SSRF Protection

Server-side request forgery protection blocks malicious requests:

  • • Private IP ranges blocked
  • • Cloud metadata endpoints blocked
  • • Dangerous ports restricted
  • • Protocol validation enforced

API Key Security

Secure key management with multiple safeguards:

  • • Encrypted key storage
  • • Key prefix identification
  • • Revocation capabilities
  • • Usage tracking & limits

Input Validation

Comprehensive input sanitization prevents injection attacks:

  • • XSS prevention
  • • SQL injection protection
  • • File upload validation
  • • Content-type enforcement

Session Security

Secure session management protects user accounts:

  • • Secure, HTTP-only cookies
  • • CSRF token protection
  • • Session timeout policies
  • • Concurrent session limits

Audit Logging

Comprehensive logging for compliance and security:

  • • All API calls logged
  • • User action tracking
  • • Security event alerts
  • • Retention policies

Infrastructure Security

Enterprise-grade cloud infrastructure with 99.9% uptime

Cloud-Native Architecture

Deployed on enterprise-grade cloud infrastructure with automatic scaling, load balancing, and geographic redundancy.

DDoS Protection

Advanced distributed denial-of-service protection ensures platform availability even during attack attempts.

24/7 Monitoring

Real-time monitoring and automated threat detection systems protect against unauthorized access and malicious activities.

Data Isolation

Complete tenant isolation ensures your data is completely separated from other customers with strict resource boundaries.

Automated Backups

Daily automated backups with point-in-time recovery. Data is replicated across multiple geographic regions.

Vulnerability Management

Regular security assessments, penetration testing, and automated vulnerability scanning to identify and fix issues.

Compliance & Standards

We adhere to international security standards and regulations

SOC 2

SOC 2 Type II

Annual audits validating our security controls and operational processes

GDPR

GDPR Compliant

Full compliance with EU General Data Protection Regulation

CCPA

CCPA Compliant

California Consumer Privacy Act compliance for US users

ISO 27001

ISO 27001

International standard for information security management

Payment Security

We never store your payment details. All transactions are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor—the highest level of certification available.

PCI-DSS Level 1
Stripe Powered
3D Secure

Report a Security Issue

We take security seriously. If you discover a vulnerability, please report it to us immediately. We respond to all security reports within 24 hours.